Specialist, IT Inventory Support (Warehouse)

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<h2 class="" data-start="328" data-end="348"><strong data-start="331" data-end="346">Job Summary</strong></h2> <p class="" data-start="349" data-end="871">American Airlines is seeking a dedicated and detail-oriented <strong data-start="410" data-end="458">Specialist, IT Inventory Support (Warehouse)</strong> to join our Technology Operations team. This role is essential in supporting IT warehouse functions including inventory tracking, equipment lifecycle management, and ensuring the timely delivery of technology assets across the organization. The ideal candidate will have strong organizational skills, familiarity with IT hardware, and a proactive approach to ensuring inventory accuracy in a dynamic environment.</p> <hr class="" data-start="873" data-end="876" /> <h2 class="" data-start="878" data-end="907"><strong data-start="881" data-end="905">Key Responsibilities</strong></h2> <ul data-start="908" data-end="1708"> <li class="" data-start="908" data-end="992"> <p class="" data-start="910" data-end="992">Maintain accurate records of all IT inventory using inventory management systems</p> </li> <li class="" data-start="993" data-end="1064"> <p class="" data-start="995" data-end="1064">Receive, inspect, log, and stock IT equipment and related materials</p> </li> <li class="" data-start="1065" data-end="1138"> <p class="" data-start="1067" data-end="1138">Process and track equipment requests, returns, repairs, and disposals</p> </li> <li class="" data-start="1139" data-end="1233"> <p class="" data-start="1141" data-end="1233">Coordinate with internal departments to fulfill IT hardware needs across various locations</p> </li> <li class="" data-start="1234" data-end="1318"> <p class="" data-start="1236" data-end="1318">Ensure compliance with company asset management policies and security guidelines</p> </li> <li class="" data-start="1319" data-end="1386"> <p class="" data-start="1321" data-end="1386">Conduct periodic physical audits to reconcile inventory records</p> </li> <li class="" data-start="1387" data-end="1452"> <p class="" data-start="1389" data-end="1452">Package, label, and ship IT hardware following best practices</p> </li> <li class="" data-start="1453" data-end="1535"> <p class="" data-start="1455" data-end="1535">Troubleshoot and escalate inventory discrepancies or hardware issues as needed</p> </li> <li class="" data-start="1536" data-end="1619"> <p class="" data-start="1538" data-end="1619">Assist in developing and updating inventory control processes and documentation</p> </li> <li class="" data-start="1620" data-end="1708"> <p class="" data-start="1622" data-end="1708">Support IT projects and initiatives that require hardware logistics and coordination</p> </li> </ul> <hr class="" data-start="1710" data-end="1713" /> <h2 class="" data-start="1715" data-end="1758"><strong data-start="1718" data-end="1756">Required Skills and Qualifications</strong></h2> <ul data-start="1759" data-end="2315"> <li class="" data-start="1759" data-end="1800"> <p class="" data-start="1761" data-end="1800">High school diploma or GED equivalent</p> </li> <li class="" data-start="1801" data-end="1865"> <p class="" data-start="1803" data-end="1865">Proficiency in Microsoft Office Suite (Word, Excel, Outlook)</p> </li> <li class="" data-start="1866" data-end="1948"> <p class="" data-start="1868" data-end="1948">Basic knowledge of IT hardware (laptops, monitors, networking equipment, etc.)</p> </li> <li class="" data-start="1949" data-end="2016"> <p class="" data-start="1951" data-end="2016">Strong attention to detail with excellent organizational skills</p> </li> <li class="" data-start="2017" data-end="2072"> <p class="" data-start="2019" data-end="2072">Effective communication skills (written and verbal)</p> </li> <li class="" data-start="2073" data-end="2134"> <p class="" data-start="2075" data-end="2134">Ability to lift and move equipment up to 50 lbs regularly</p> </li> <li class="" data-start="2135" data-end="2226"> <p class="" data-start="2137" data-end="2226">Valid drivers license and reliable transportation (may be required for some locations)</p> </li> <li class="" data-start="2227" data-end="2315"> <p class="" data-start="2229" data-end="2315">Familiarity with inventory management systems (e.g., ServiceNow, SAP, or equivalent)</p> </li> </ul> <hr class="" data-start="2317" data-end="2320" /> <h2 class="" data-start="2322" data-end="2341"><strong data-start="2325" data-end="2339">Experience</strong></h2> <ul data-start="2342" data-end="2618"> <li class="" data-start="2342" data-end="2463"> <p class="" data-start="2344" data-end="2463">2+ years of experience in warehouse, logistics, or inventory control, preferably in an IT or technology-related field</p> </li> <li class="" data-start="2464" data-end="2551"> <p class="" data-start="2466" data-end="2551">Prior experience working in a fast-paced, corporate environment is highly desirable</p> </li> <li class="" data-start="2552" data-end="2618"> <p class="" data-start="2554" data-end="2618">Experience with IT asset lifecycle management is a strong plus</p> </li> </ul> <hr class="" data-start="2620" data-end="2623" /> <h2 class="" data-start="2625" data-end="2647"><strong data-start="2628" data-end="2645">Working Hours</strong></h2> <ul data-start="2648" data-end="2875"> <li class="" data-start="2648" data-end="2689"> <p class="" data-start="2650" data-end="2689">Full-time position: 40 hours per week</p> </li> <li class="" data-start="2690" data-end="2794"> <p class="" data-start="2692" data-end="2794">Standard business hours with occasional flexibility required for special projects or urgent requests</p> </li> <li class="" data-start="2795" data-end="2875"> <p class="" data-start="2797" data-end="2875">On-site role with occasional travel to local offices or distribution centers</p> </li> </ul> <hr class="" data-start="2877" data-end="2880" /> <h2 class="" data-start="2882" data-end="2923"><strong data-start="2885" data-end="2921">Knowledge, Skills, and Abilities</strong></h2> <ul data-start="2924" data-end="3259"> <li class="" data-start="2924" data-end="2979"> <p class="" data-start="2926" data-end="2979">Knowledge of inventory and warehouse best practices</p> </li> <li class="" data-start="2980" data-end="3051"> <p class="" data-start="2982" data-end="3051">Ability to work independently and collaboratively as part of a team</p> </li> <li class="" data-start="3052" data-end="3129"> <p class="" data-start="3054" data-end="3129">Strong problem-solving skills and ability to prioritize tasks effectively</p> </li> <li class="" data-start="3130" data-end="3203"> <p class="" data-start="3132" data-end="3203">Ability to adapt quickly to new technologies, systems, and procedures</p> </li> <li class="" data-start="3204" data-end="3259"> <p class="" data-start="3206" data-end="3259">Demonstrated reliability and professional integrity</p> </li> </ul> <hr class="" data-start="3261" data-end="3264" /> <h2 class="" data-start="3266" data-end="3283"><strong data-start="3269" data-end="3281">Benefits</strong></h2> <ul data-start="3284" data-end="3658"> <li class="" data-start="3284" data-end="3314"> <p class="" data-start="3286" data-end="3314">Competitive salary package</p> </li> <li class="" data-start="3315" data-end="3369"> <p class="" data-start="3317" data-end="3369">Comprehensive health, dental, and vision insurance</p> </li> <li class="" data-start="3370" data-end="3404"> <p class="" data-start="3372" data-end="3404">401(k) plan with company match</p> </li> <li class="" data-start="3405" data-end="3448"> <p class="" data-start="3407" data-end="3448">Paid time off, holidays, and sick leave</p> </li> <li class="" data-start="3449" data-end="3533"> <p class="" data-start="3451" data-end="3533">Travel privileges and flight discounts for employees and eligible family members</p> </li> <li class="" data-start="3534" data-end="3602"> <p class="" data-start="3536" data-end="3602">Tuition reimbursement and professional development opportunities</p> </li> <li class="" data-start="3603" data-end="3658"> <p class="" data-start="3605" data-end="3658">Wellness programs and employee assistance resources</p> </li> </ul> <hr class="" data-start="3660" data-end="3663" /> <h2 class="" data-start="3665" data-end="3701"><strong data-start="3668" data-end="3699">Why Join American Airlines?</strong></h2> <p class="" data-start="3702" data-end="4092">At American Airlines, our mission is to care for people on lifes journey — including our employees. We are proud to offer a work environment that is innovative, inclusive, and supportive. You will be part of a global team that values integrity, excellence, and teamwork. As a leader in the aviation industry, American Airlines offers unmatched opportunities for career growth and advancement.</p> <hr class="" data-start="4094" data-end="4097" /> <h2 class="" data-start="4099" data-end="4120"><strong data-start="4102" data-end="4118">How to Apply</strong></h2> <p class="" data-start="4121" data-end="4438">To apply for the <strong data-start="4138" data-end="4186">Specialist, IT Inventory Support (Warehouse)</strong> role, please visit our official careers page at and search for the position title. Submit your resume and complete the online application. Qualified candidates will be contacted by a recruiter for next steps.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...