[Remote] Social Media Content Moderator

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Note: The job is a remote job and is open to candidates in USA. BruntWork is a dynamic financial education company that focuses on improving financial literacy through engaging content and innovative technology. They are seeking a Social Media Content Moderator to maintain safe and positive community spaces across multiple platforms, ensuring educational content is delivered without interruptions from inappropriate material.


Responsibilities

  • Monitor and moderate comments on YouTube videos during critical upload windows (Monday, Wednesday, Friday at 10 AM Central)
  • Proactively review and moderate content across Reddit and Discord communities following established guidelines
  • Quickly identify and remove inappropriate comments, spam, bot activity, and negative content that violates community standards
  • Provide immediate moderation coverage during new content launches to ensure clean, welcoming comment sections
  • Follow detailed standard operating procedures (SOPs) to maintain consistent moderation quality across all platforms
  • Collaborate effectively with team members via Slack and other communication tools
  • Maintain reliable coverage as part of a 24/7 moderation team with no service gaps
  • Cross-train to provide app support assistance during lower-volume moderation periods

Skills

  • Excellent English writing and communication skills
  • Ability to quickly learn and navigate YouTube Studio comment sections and platform-specific moderation tools
  • Strong attention to detail for identifying inappropriate or spam content
  • Experience following detailed procedures and guidelines consistently
  • Reliable internet connection and commitment to scheduled shift work
  • Ability to work independently while maintaining strong team communication
  • No financial background required - comprehensive training provided on all procedures

Benefits

  • With HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Company Overview

  • BruntWork builds cost-effective, efficient and scalable operational teams for businesses wanting to grow fast and effectively. It was founded in 2020, and is headquartered in Sydney, New South Wales, AUS, with a workforce of 5001-10000 employees. Its website is https://www.bruntwork.co.

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