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Delivery Practice Manager - Global Accounts, AWS Industries Professional Services Job ID: | Amazon Web Services Japan GK
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Do you have IT infrastructure experience in Fortune 500 enterprise customers? Have you hired and led teams of consultants to assist Fortune 500 enterprise customers to manage and implement IT related projects? Can you lead an enterprise customer through a variety of projects involving IT strategy, distributed architecture implementation, and hybrid cloud operations? Can you build and lead world class teams that drive breakthrough business results using AI/ML?
At AWS, we are looking for a Delivery Practice Manager, with a successful record of leading Global Accounts customers through a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations, to lead our AWS Professional Services business in Japan.
Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.
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Key job responsibilities - Engage customers - collaborate with Global Accounts sales managers to develop strong customer and partner relationships and build a growing business in Japan and influence global decisions from Japan, driving AWS adoption in key markets and accounts.
- Sell consulting engagements – that can span from short on-site projects proving the value of AWS services to massive cloud migration projects that include the movement of thousands of applications and the automation of the cloud infrastructure to house them.
- Coach and teach - collaborate with AWS Global Accounts sales, pre-sales, training and support teams to help partners and customers learn and use AWS services.
- Deliver value - lead high quality delivery of a variety of customized engagements with partners and Global Accounts customers.
- Lead great people - attract top IT architecture talent to build high performing teams of consultants with superior technical depth, and great customer relationship skills.
- Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps.
About the team About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Basic Qualifications - Highly technical and analytical, progressive technology implementation experience
- Excellent customer relationship management, sales, delivery experience and collaboration skills
- Consulting practice leadership
- Deep understanding of infrastructure-as-a-service (IaaS) cloud computing transition challenges
- Native level of Japanese fluency and business-level English proficiency are required
Preferred Qualifications - Meets/exceeds Amazon’s functional/technical depth and complexity for this role
- Visible IT Industry thought leadership on relevant topics related to enterprise IT infrastructure
- Vertical industry sales and delivery experience of contemporary services and solutions in Automotive or Financial Services
- Experience with design of modern, scalable delivery models for technology consulting services
- Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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