Customer Support Team Member

Other Jobs To Apply

Be Part of Apex Marketing’s Customer Support Crew!

If you’re the kind of person who loves talking to people, thrives on energy, and gets a kick out of turning “just curious” into “sign me up!” – then you might be our next star player. As our Customer Support Team Member, you’ll bring Lifeline’s affordable and life-changing telecommunications solutions right to the community.

This isn’t your clock-in, clock-out kind of gig. This is commission-based, performance-driven work where your results directly shape your income - and the sky’s the limit! If you’ve got drive, personality, and a little competitive streak, you’ll fit right in.

Elevate Your Future

Joining Apex Marketing Services means having more than just a job. You’re given an opportunity to influence industry innovation, drive operational excellence, and deliver high-impact solutions across the telecommunications sector. We seek individuals who are strategic, forward-thinking, and committed to excellence for themselves and for the clients we serve.

Why You’ll Love Working Here:

  • Professional Development and Advancement: Whether you’re just getting started or already a pro, we’ve got clear paths for growth, hands-on mentorship, and plenty of real-world experience to help you level up fast in the telecom game.
  • Culture of Excellence: We keep it real – respect, teamwork, and shared wins are what we’re about. Everyone pulls together to make sure our customers get the best, and we celebrate every success along the way..
  • Competitive Benefits: From uncapped weekly commissions to flexible schedules and performance bonuses, we make sure your hard work gets noticed – and rewarded – while still giving you room for life outside the hustle.

What You’ll Be Doing (and Loving):

  • Engaging with customers face-to-face at community events, explaining service benefits in a friendly, approachable way.
  • Building genuine connections by listening to customer needs and matching them with the right solutions.
  • Guiding customers through the sign-up process with patience, clarity, and confidence.
  • Staying on top of product knowledge so you can answer questions like a pro and showcase features that matter.
  • Meeting and exceeding sales goals to unlock higher commissions and team recognition.
  • Contributing to a fun, winning team culture where success is shared, and everyone has each other’s back.
  • Representing Apex Marketing Services with professionalism while keeping things friendly and approachable.
  • Problem-solving on the spot to ensure every customer leaves with a positive experience.

What We’re Looking For:

  • A people-first attitude and genuine interest in helping others.
  • Excellent communication skills - you can explain things clearly and keep conversations engaging.
  • Self-motivation and discipline - you take ownership of your success.
  • Positive energy that lifts the mood and inspires people to say “yes.”
  • Ability to adapt quickly in a fast-paced event setting.
  • Goal-oriented mindset – you love hitting targets and pushing for more.
  • Previous experience in customer service, events, or sales is a plus (but not required – we value attitude over résumé).

Ready to make every conversation count? APPLY NOW and let’s make it happen!

What You’ll Be Doing Every Day as an Entry Level Brand Ambassador:

  • Engage with customers one-on-one to introduce wireless, internet, and streaming services
  • Ask questions to understand customer needs and tailor sales solutions accordingly
  • Explain product features clearly to help customers make informed decisions
  • Drive sales by identifying opportunities for add-ons and upgrades
  • Maintain accurate records of interactions and follow up to build loyalty
  • Collaborate with your Entry Level Brand Ambassador team to share successful sales tactics and improve results
  • Represent our clients professionally and enthusiastically at local events and community outreach

Our Ideal Entry Level Brand Ambassador Is:

  • A natural communicator who enjoys talking with people and building relationships
  • Eager to build a career in sales and motivated by hitting goals
  • Ready to learn and apply sales techniques with ongoing training and mentorship
  • Organized and proactive, able to track your progress and manage follow-ups
  • Someone with 0-2 years of experience in brand marketing, sales, community outreach or a related field

Why Apex Marketing Services?

We provide full training, ongoing support, and a clear path for advancement in a company that values your growth.

If you’re ready to make a difference, develop your sales skills, and represent trusted brands in the community, apply today and start your journey with us as an Entry Level Brand Ambassador.

Job Type: Full-time

Pay: $800.00 - $1,000.00 per week

Benefits:

  • 401(k)
  • Cell phone reimbursement
  • Mileage reimbursement
  • Opportunities for advancement
  • Professional development assistance
  • Travel reimbursement

Work Location: In person

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...