Colleague Student (SIS) Consultant - Remote/anywhere in US United States - Remote United States United States Colleague Student (SIS) Consultant - Remote/anywhere in US

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<strong>About Ellucian</strong><br /><br /><p>Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucians AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucians innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.</p><p> </p><p><strong>Values Rooted in Purpose</strong></p><p> </p><p>We embrace the power to <strong>lead</strong>, the courage to <strong>innovate</strong>, and the determination to <strong>grow</strong>. At our core, we believe in <strong>humanizing</strong> our approach, recognizing that our people are our greatest strength. With a shared vision of <strong>transformation</strong>, we endeavor to shape a brighter future for higher education.</p> <br /><strong>About the Opportunity</strong><br /><br /><p>Are you an experienced higher education consultant and experienced with Colleague by Ellucian? Do you have experience working in the Registrars Office and supporting Colleague Student? Are you interested in a career delivering innovative solutions that will transform Higher Ed? If you answered yes, then we should talk!</p><p> </p><p>As a member of our team, you will be instrumental in consulting with our customers and delivering value-added services that provide the quickest path to institutional success.  This role provides personalized and on-going guidance and support on Ellucian solutions and customer business operations post-implementation, enabling customers to maximize value from their solutions. The role works closely with the customer, building a relationship with the customer’s points of contact, understanding their business needs and the customer’s current use and knowledge of the Ellucian solution.  The Consultant works with customers on assigned projects to identify solutions to business and functional problems. Additional activities include:</p><p> </p><ul><li>Executing and completing assigned projects within the time and scope negotiated with the customer</li><li>Evaluating existing business processes and procedures, making recommendations for improvement</li><li>Implementing systems and proof of concepts that best fit the customers needs</li><li>Ensuring customer satisfaction until the project is complete.</li></ul><p> </p><p>The successful candidate will possess a strong functional understanding of the Colleague Student and an overall understanding of Ellucian’s broad portfolio of solutions. Additional knowledge of touch points to the Colleague Student module is a plus.</p><p> </p><p>Higher education customers are transforming into modern campuses while leveraging technology and solutions to enable student success.  In this mission critical role, you will partner with our customers to help enable their business office including transformation to SaaS solutions and ensure successful adoption of these solutions.</p><p> </p><p><strong>Where you will make an impact</strong></p><ul><li>Provides high-quality customer consultation and support to Ellucian’s Colleague product suite, specifically Colleague Student.</li><li>Assists customers with implementing new functionality into the Colleague Student.</li><li>Assists clients in troubleshooting issues related to Colleague Student and other modules within the Ellucian Colleague product suite.</li><li>Interacts with the customer and other consultants to translate business requirements into functional specifications for conversions, reporting, interfaces and customizations. </li><li>Provides direction in developing testing methodology and test scripts for use during upgrades, patch application and customizations. </li><li>Facilitates business process review and application prototyping sessions as well as providing insight into best practice methodologies. </li><li>Evaluates and modifies systems, where appropriate, relative to the customer business practices. </li><li>Provides customer high-quality business process, change management and other appropriate documentation. </li><li>Works with the customer to test and confirm modifications and/or updates meet specifications. </li><li>Implements modifications and/or updates. </li><li>Provides guidance in the development of user-training strategy, and when appropriate, delivers such training. </li><li>Demonstrates strong problem-solving skills and self-starter attitude.</li><li>Other duties as assigned.</li></ul><p><strong>What you will bring</strong></p><ul><li>Hands-on experience with Colleague</li><li>A minimum of 5 years of experience working in a higher education Registrar’s Office or equivalent consulting experience.</li><li>In-depth functional knowledge of business processes as related to Registrar’s Office and functions within colleges and universities.</li><li>Expert knowledge of business process and Colleague operations within Colleague Student.</li><li>Proven analytical and problem-solving skills</li></ul> <br /><strong>What makes #Ellucianlife</strong><br /><br /><ul><li><span>Comprehensive health coverage: medical, dental, and vision  </span></li><li><span>Flexible time off  </span></li><li><span>Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests</span></li><li><span>401k w/ match & BrightPlan - to help you save for the future</span></li><li><span>Parental Leave</span></li><li><span>5 charitable days to support the community that supports us</span></li><li><span>Telemedicine</span></li><li><span>Wellness</span><br /><ul><li><span>Headspace Care (mental health)</span></li><li><span>Wellbeats (virtual fitness classes)</span></li></ul></li><li><span>RethinkCare & Wellthy– caregiver support</span></li><li><span>Diversity and inclusion programs which provide access to internal employee resource groups  </span></li><li><span>Employee referral bonuses to encourage the addition of great new people to the team</span></li><li><span>We Foster a learning culture with:</span><br /><ul><li><span>Education Assistance Program </span></li><li><span>Professional development opportunities</span></li></ul></li></ul><p><span>#LI-MH1</span></p><p><span>#LI-remote</span></p> <br /><br /><br /> <p>Are you an experienced higher education consultant and experienced with Colleague by Ellucian? Do you have experience working in the Registrars Office and supporting Colleague Student? Are you interested in a career delivering innovative solutions that will transform Higher Ed? If you answered yes, then we should talk!</p><p> </p><p>As a member of our team, you will be instrumental in consulting with our customers and delivering value-added services that provide the quickest path to institutional success.  This role provides personalized and on-going guidance and support on Ellucian solutions and customer business operations post-implementation, enabling customers to maximize value from their solutions. The role works closely with the customer, building a relationship with the customer’s points of contact, understanding their business needs and the customer’s current use and knowledge of the Ellucian solution.  The Consultant works with customers on assigned projects to identify solutions to business and functional problems. Additional activities include:</p><p> </p><ul><li>Executing and completing assigned projects within the time and scope negotiated with the customer</li><li>Evaluating existing business processes and procedures, making recommendations for improvement</li><li>Implementing systems and proof of concepts that best fit the customers needs</li><li>Ensuring customer satisfaction until the project is complete.</li></ul><p> </p><p>The successful candidate will possess a strong functional understanding of the Colleague Student and an overall understanding of Ellucian’s broad portfolio of solutions. Additional knowledge of touch points to the Colleague Student module is a plus.</p><p> </p><p>Higher education customers are transforming into modern campuses while leveraging technology and solutions to enable student success.  In this mission critical role, you will partner with our customers to help enable their business office including transformation to SaaS solutions and ensure successful adoption of these solutions.</p><p> </p><p><strong>Where you will make an impact</strong></p><ul><li>Provides high-quality customer consultation and support to Ellucian’s Colleague product suite, specifically Colleague Student.</li><li>Assists customers with implementing new functionality into the Colleague Student.</li><li>Assists clients in troubleshooting issues related to Colleague Student and other modules within the Ellucian Colleague product suite.</li><li>Interacts with the customer and other consultants to translate business requirements into functional specifications for conversions, reporting, interfaces and customizations. </li><li>Provides direction in developing testing methodology and test scripts for use during upgrades, patch application and customizations. </li><li>Facilitates business process review and application prototyping sessions as well as providing insight into best practice methodologies. </li><li>Evaluates and modifies systems, where appropriate, relative to the customer business practices. </li><li>Provides customer high-quality business process, change management and other appropriate documentation. </li><li>Works with the customer to test and confirm modifications and/or updates meet specifications. </li><li>Implements modifications and/or updates. </li><li>Provides guidance in the development of user-training strategy, and when appropriate, delivers such training. </li><li>Demonstrates strong problem-solving skills and self-starter attitude.</li><li>Other duties as assigned.</li></ul><p><strong>What you will bring</strong></p><ul><li>Hands-on experience with Colleague</li><li>A minimum of 5 years of experience working in a higher education Registrar’s Office or equivalent consulting experience.</li><li>In-depth functional knowledge of business processes as related to Registrar’s Office and functions within colleges and universities.</li><li>Expert knowledge of business process and Colleague operations within Colleague Student.</li><li>Proven analytical and problem-solving skills</li></ul> <br /><br /><br /> <ul><li><span>Comprehensive health coverage: medical, dental, and vision  </span></li><li><span>Flexible time off  </span></li><li><span>Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests</span></li><li><span>401k w/ match & BrightPlan - to help you save for the future</span></li><li><span>Parental Leave</span></li><li><span>5 charitable days to support the community that supports us</span></li><li><span>Telemedicine</span></li><li><span>Wellness</span><br /><ul><li><span>Headspace Care (mental health)</span></li><li><span>Wellbeats (virtual fitness classes)</span></li></ul></li><li><span>RethinkCare & Wellthy– caregiver support</span></li><li><span>Diversity and inclusion programs which provide access to internal employee resource groups  </span></li><li><span>Employee referral bonuses to encourage the addition of great new people to the team</span></li><li><span>We Foster a learning culture with:</span><br /><ul><li><span>Education Assistance Program </span></li><li><span>Professional development opportunities</span></li></ul></li></ul><p><span>#LI-MH1</span></p><p><span>#LI-remote</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...